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FAQs

Products

Are your herbs safe?

What dosage is appropriate?

Who can take herbs?

Can you locate a specific product?

Do you have any Clearance Items?

When and how should I take herbs?

How long do the formulas take to work?

Can you diagnose my condition?

Can I take herbs with prescription medications?

Can I take herbs while pregnant or nursing?

Can I take herbs during menstruation?

Can I take herbs when I have a cold or flu?

Can I take several herbal formulas at the same time?

Ordering

Is it safe to order from you online?

Can I order by phone?

Can I Mail or Fax an order?

Was my order placed?

Shipping

When will my order be delivered?

Why doesn't my tracking code have any updated information?

Can you send my order via Express Mail?

Tracking Says "Delivered" but Package was not received and/or lost.

Where is my International Order?

How can I track my order?

What are your shipping costs?

When are orders shipped?

Do you ship outside the United States?

Payments

Do you accept Paypal?

My credit card is not working.

My credit card was charged more than once.

Returns

What is your return policy?

Other

Can I order your products wholesale?

Do you have an affiliate program?

Can you mail me a catalog?

Do you have a local store?

Can you email me a discount coupon?

How do I unsubscribe from your emails?

Can you share any customer testimonials?

Do you support any charities?